Returns & Exchanges
We want you to feel confident in your Bayu The Label pieces, which is why we offer a 14-day return window for all items in their original, unworn condition with hygiene liners intact. Please note that for health and safety reasons, swimwear returned without the protective seal cannot be accepted.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in the original eco-friendly packaging, ensuring all original tags and hygiene stickers are firmly attached.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing